Flat fees
We charge for the placement work, not a percentage of the candidate's salary.
About Refined Staff
Private staff. A clear process.
Refined Staff is built for households that want excellent people, clear evidence, fair pricing and a human decision before anything important is shared.
£2,500total placement fee, including VAT
Software-ledroutine matching and administration
Privatecandidate details stay inside Refined Staff until the right stage
Auditedprovider checks, sign-off and placement events recorded
Why we exist
Confidence at each step.
You need to know who fits your household, what has been checked and what happens next. Refined Staff brings those decisions into one clear process.
Refined Staff keeps the discretion and judgement expected in private staffing, but changes the operating system underneath. Briefs are structured. Candidate evidence is logged. Provider work is tracked. Paloma or Adam steps in only for exceptions, safeguarding concerns and placement decisions.
Refined Staff is a sister brand to Irving Scott, built around structured briefs, auditable stages and a flat placement fee.
How Refined Staff behaves
Clear expectations, careful decisions.
Good private staffing is not just finding a name. It is knowing when to introduce, what has been checked, and who has signed it off.
Evidence first
Existing documents, references and provider results are reviewed before the household is pushed toward a decision.
Software underneath
The platform handles matching, routing, reminders and audit trails so consultants can focus on judgement.
Aftercare recorded
Placement terms, payment and handoff status stay in the account, with one replacement search within 90 days subject to the terms.
The difference
Know what your fee covers.
Candidates may already carry useful experience, references and documents. The work is confirming what is current, what is relevant and where human judgement is needed.
Placement fee
£2,500 total, including VAT
Shortlist
Structured brief, scored fit and availability prompts
Vetting
Provider checks, manual fallback and visible audit history
Placement
Sign-off gate before terms, compliance pack or handoff
Where we work
Homes, service, and the quiet details.
Refined Staff serves households building trusted teams around busy lives: nannies, chefs, housekeepers, butlers, PAs, chauffeurs and estate staff.
Household
Live-in and daily staff
Nannies, housekeepers, housemen and domestic couples for homes that need steady coverage.
Service
Chefs and formal service
Private chefs, butlers and house managers matched for rhythm, discretion and practical fit.
Estate
Management and handoff
Estate managers, PAs, chauffeurs and payroll handoff records once the placement is ready.
Human judgement
Software should not make safeguarding decisions.
Refined Staff uses automation for routine matching, routing, reminders and records. Paloma Irving or Adam Irving becomes involved where a recruiter decision, safeguarding review or exception needs human judgement.
- 1Briefs and matches are structured so routine fit is handled in software and exceptions can be escalated clearly.
- 2Provider checks and manual portal updates create visible queue items instead of silent failures.
- 3Compliance packs and placement terms stay blocked until approved final sign-off exists.
Start carefully
Tell us the role. We will do the matching properly.
Share a household brief in a few minutes. Refined Staff structures it, ranks suitable opted-in candidates and requests current availability before an introduction.
Start a hiring brief