House Manager Job in West Sussex NEW

Join a busy and fully staffed private HNW family household in West Sussex as a highly organised and proactive House Manager, overseeing the day-to-day operations of a dynamic residence and ensuring exceptional standards across all areas of household management.

Client of Eden is seeking an experienced House Manager to oversee the smooth running of a substantial private family residence in Henfield, West Sussex. This is a varied, hands-on role requiring exceptional organisation, flexibility, discretion, and leadership skills within a busy household environment.

The household is staffed with a Housekeeper, Lifestyle Assistant, Chef/Nanny, Executive Assistant, and additional household staff. The successful candidate will act as the central point of coordination, ensuring all areas of the home operate efficiently while maintaining excellent communication between household staff, contractors, suppliers, and the principals.

This position requires a highly proactive individual who can anticipate needs, identify solutions before problems arise, and take ownership of household operations. The principals lead demanding international lifestyles and require a House Manager who is adaptable, service-focused, and comfortable working within a fast-paced environment where priorities can change at short notice.

The role will involve managing household logistics, overseeing maintenance and property upkeep, supporting family travel arrangements, coordinating entertaining and events, assisting with occasional driving duties, and providing trusted oversight of the household during periods when the principals are travelling.

House Manager Duties:

• Oversee the day-to-day running of a large private family residence
• Lead, coordinate, and support existing household staff, ensuring effective communication and high standards throughout the household
• Act as the primary operational link between household staff and the Executive Assistant to ensure seamless coordination between household operations, family requirements and principal priorities
• Monitor household expenditure, obtain quotations where appropriate and ensure value for money across household operations and services
• Implement and maintain household systems, reporting processes and operational procedures to ensure visibility and accountability across all areas of the household
• Manage property improvement projects from planning through to completion, liaising with contractors, suppliers and specialists to ensure works are delivered on time and to the required standard
• Oversee the upkeep and maintenance of external facilities, including the swimming pool, sauna, grounds, and outdoor entertaining areas
• Oversee household inventories, stock levels, household manuals, operational procedures and procurement requirements across all areas of the residence
• Coordinate household logistics to align with family schedules
• Provide occasional driving support for family members, including school runs, collections, and appointments, social events
• Assist with family travel preparation and household management during periods when the principals are away, providing responsible full household oversight, acting as the first point of escalation for household matters and emergencies
• Be available for overnight responsibility within the household when required, ensuring the security and smooth operation of the residence
• Provide responsible oversight and support to teenage family members when principals are travelling, encouraging continuity of routine
• Coordinate and assist with family entertaining, celebrations, parties, and special events throughout the year
• Manage last-minute requests and changing priorities with a calm and solutions-focused approach
• Ensure the property remains exceptionally presented both internally and externally
• Assist with practical household tasks when required and adopt an “all hands on deck” approach
• Maintain complete discretion, confidentiality, and professionalism at all time, ensuring standards are consistently maintained

Candidate Requirements:

• Proven experience managing complex private households, estates, family office environments or luxury hospitality operations
• Experience managing multiple household staff and external contractors
• Highly organised with exceptional attention to detail
• Proactive, solution-driven, and capable of working independently
• Comfortable working in a busy, informal family environment while maintaining professional boundaries
• Strong leadership, communication, and interpersonal skills
• Ability to read situations and adapt communication style appropriately
• Warm, approachable, and discreet with excellent emotional intelligence
• Flexible and adaptable with the ability to respond to changing household priorities
• Comfortable working around teenagers and supporting family life when required
• Practical, hands-on attitude with willingness to assist wherever needed
• Strong administrative and organisational abilities
• Fluent English speaker
• Full UK driving licence essential
• Candidates based within a reasonable commuting distance of Henfield, West Sussex, or willing to relocate

Additional Information:

• This is a role requiring a high degree of flexibility, including occasional evenings, weekends,  and overnight stays when required
• Time off in lieu will be provided where appropriate
• The household operates on a collaborative team approach, with all staff supporting one another when needed
• Candidates should be able to commit to a long-term position and offer flexibility around working hours

DBS check required at offer stage.

How to apply:

Applying for this position: Please email your interest in this position to [email protected] Please ensure you include the reference number for the position you are applying for (found at the top of the advert). For candidates who are not currently registered with Eden Private Staff, please include an up-to-date CV when applying. Applicants for this position should have excellent checkable references and a valid DBS. Please note we only register candidates with a minimum 3 years’ experience in a similar role. If applying for a UK based role, please ensure you have the correct right to work documentation as we are unable to support with visa applications or sponsorships

Source agency: Eden Private Staff

View and apply on Eden Private Staff